Mitch Lederman, MBA, M.Engineering
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Director of Career Services Training and Professional Development

I. Developed and presented numerous in-person and webinar-based training programs and modules for nationwide career services teams and management development initiatives (over 130 campuses)

 Sampling of programs included:
 
  • Job Lead Development & Search Tools for Career Services
  • Improving Salaries
  • Introduction to Career Services – Virtual Boot Camp (New Campus Director Training)
  • Introduction to Career Services – Management Trainees (Recent College Graduate Training Program
  • Best Practices in CDD Employment
  • Best Practices in Criminal Justice Employment
  • Cold Calling Strategies and Techniques
  • Documenting Estimated Salaries for a Self-Employment
  • Headquarters (HQ) Career Services Leads

Management Briefings

I. Bi-annually met with National Curriculum Chairs and District Program Subject Matter Experts to review prior and current year’s results by program and discuss challenges and areas of opportunity
 
  • School of Business
  • School of Information Technology
  • School of Electronics Technology
  • School of Drafting and Design
  • School of Criminal Justice
  • School of Health 

Operations

I. Supported operations through development of resources and tools to increase productivity and drive results toward goals

Sampling of programs, resources, and tools developed and presented included:
 
  • Criminal Justice Employment Guide
  • EGC (Every Graduate Counts) Call Weekly Template
  • Common Career Services Procedural and Audit Issues
  • Student Professional Experience (“Internships”)

Technology-based Initiatives and Planning Tools

I. Student Success System (S3)

  • Lead Career Services professional responsible for initial and ongoing testing, rolling-out and training for the Career Services S3 tool, an in-house developed Customer Relationship Management (CRM) tool for tracking all employment-related student/graduate and employer activities
  • Compiled and wrote a 424 page User Guide
II. Career Services Plan vs. Actual (PVA)

  • Created the first PVA in an Excel spreadsheet format
 - The PVA is designed to plan required weekly activities necessary to obtain required outcomes (e.g., employer attempts, contacts, job orders, interviews and employments)
- Expected outcomes from planned activities are calculated using conversion rates derived from previous results

  • The spreadsheet PVA model was subsequently incorporated into the S3 CRM
III. Prepared and presented initial and ongoing training webinars on a national basis

  • The PVA and S3
  • Populating the Career Services Plan vs. Actual (PVA) for the Student Success System (S3)